Momentum is innovative, results-driven & customer focused. Our experienced consultants go out of their way to deliver effective recruitment solutions for both clients & candidates. Whether it be one off-hires, bulk recruitment, onsite workforce management or large vendor management models.
Our client, a global leader in Computers and Information Technology and due to an internal promotion, we are looking for an experienced Reimbursement Officer to work at our site located in Homebush
Benefits
- Close to Public Transport
- Permanent Role
- Ongoing Training
- Quarterly KPI Bonus
Key responsibilities include (but are not limited to):
- Service Partner Management
- Control additional callouts, travel requests and approvals
- Manage parts returns to drive FPR
- Manage disputes and level 2 escalations
- Manage and resolve shipping queries
- Maintain ASP records for payment, escalation lines and contact details
- Analyse trends and forecast costing based on expense and budgetary requirements
- Reconcile monthly vendor financial accounts and present to Management
- Manage the billing process for all chargeable services
- Process reimbursement claims, supplier invoices, credits, payments and penalties
- Support general invoice enquiries via helpdesk, phone and / or email
Ideal candidate will have
- Bachelor's Degree /TAFE / Certificate in Business Administration or related studies
- A minimum of 3 -5 years' experience in a similar role within the insurance, financial industry or service-oriented industries
- Working knowledge of trend analysis methodologies i.e. geographic, temporal or intuitive
- Previous experience in the IT industry preferred
- Advanced data entry and numeracy skills
- Task-focused, with high attention to detail and time management skills
- Sound technical analytical skills to identify unusual situations and provide appropriate solutions
- Excellent verbal and written communication skills; ability to engage stakeholders at all levels
- Ability to work efficiently and effectively with minimum supervision as well as within a team environment
- Ability to negotiate a 'win-win' solution while ensuring customer satisfaction and business profitability
- Ability to make timely and effective decisions, including when it is necessary to escalate
How to Apply
If this sounds like an opportunity you would be interested in, make sure to APPLY today.
For any questions, feel free to reach out to: alison.botha@momentumconsulting.com.au
Momentum is extremely passionate about providing equal employment opportunity for all. We are committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.
