MOMENTUM CONSULTING - SPARE PART COORDINATOR

Momentum Consulting was established in 1999 and was founded on the principles of "People, Quality and Delivery". Maintaining this focus has given Momentum the reputation for providing quality driven, customer focused and cost-effective recruitment solutions.

Position Overview

This client is an innovative designer and manufacturer of high-end consumer appliances with a belief that delivering a premier consumer experience is a requirement for our customers. The Spares Parts Coordinator function must be a true master of organisation and multitasking a core task will be standardising the Labelling of spare parts barcodes as per company SKU labelling Guidelines and confirming this for every incoming spare parts purchase order from suppliers and re-label available stock in the warehouse. In addition, there will be regular dialogue regarding technical information, and help in liaising with the global planning team on spares and service requirements to support the internal and external customers.

Primary Responsibilities:

• Spare Parts Administration
• Create high level technical documents including exploded view, part numbers, circuit diagrams
• Review of existing spare parts in relation to names, substitute part numbers, inventory and updating information as required in relevant databases
• Update all attributes of products in product information management system for all business units globally
• Our customers are instrumental to our success and this role will require you to act as a critical link. You will help tailor and filter communication to and from the internal and external customers.
• Establish and maintain effective relationships with internal, external partners including 3PL warehouse Globally
• Demonstrate consistent ability to meet and drive higher performance expectations (increased KPIs and SLA's).
• Regular, consistent, and punctual attendance. Must be able to work a variable schedule and reasonable additional hours as necessary.
• Drive actions to continually improve the consumer experience with new and innovative ideas and process improvements

Experience and Skills:

• At least 3 years of combined experience with product management, customer support.
• Planning, designing, and writing of technical documents
• Meticulous organization skills
• Strong computer skills with Microsoft Excel experiences a must.
• Experience with ERP, eCommerce, and CRM platforms (D365, Salesforce.com preferred)
• Assertive attitude with a willingness to seek out and ask questions.
• Well-developed capabilities in error and problem analysis

Benefits:

• Flexible work arrangements
• Competitive remuneration package
• A fun and rewarding team environment
• Opportunity to work for an ASX listed company
• Employee Assistance Program
• Paid Parental Leave Policy
• Employee discounts of up to 50% on all electrical products
• Corporate health and wellness benefits such as gym discounts, yoga classes, fruit, and more

If this sounds like an opportunity you have been waiting for, CLICK the APPLY NOW button and take the next positive step towards your great new role. For more information call 02 9267 8211 and speak to Kiran