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Customer Service Consultant

Customer Service Consultant

Job Title: Customer Service Consultant
Contract Type: Permanent
Location: Ballina, New South Wales
Industry:
Salary: AU$45000 - AU$50000 per annum + bonus
Start Date: ASAP
Reference: 200039723_1569455552
Contact Name: Izabela Skrodzka
Contact Email: izabela.skrodzka@momentumconsulting.com.au
Job Published: September 26, 2019 09:52

Job Description

Momentum Consulting are currently working with an iconic Australian brand who are seeking a customer service superstar.

Your new role

Working in a small dynamic team, you will be responsible for providing exceptional customer service.

Key Accountabilities:

  • Responsible for resolution of all customer enquiries in a timely manner
  • Communicating with customers via email, online chat and phone
  • Resolution of customer complaints
  • Calling existing customers to renew their contract or schedule maintenance

To be considered you must have:

  • Exceptional communication skills (written and verbal)
  • Proven experience working in a customer service capacity is highly regarded
  • Capability to establish and maintain relationships internally and externally;
  • A positive attitude
  • Intermediate to Advanced PC skills

If this role sounds exciting to you and you are looking for your next opportunity, please apply immediately. For more information, please contact Izabela Skrodzka at Momentum Consulting on 02 9267 8211 or izabela.skrodzka@momentumconsulting.com.au