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Customer Service Coordinator

Customer Service Coordinator

Job Title: Customer Service Coordinator
Contract Type: Temporary
Location: Homebush West, New South Wales
Industry:
Salary: AU$29 - AU$30 per hour + +super
Start Date: ASAP
Reference: 200038605_1565839909
Contact Name: Izabela Skrodzka
Contact Email: izabela.skrodzka@momentumconsulting.com.au
Job Published: August 15, 2019 13:31

Job Description

Momentum Consulting are currently working with a well-known Australian brand who are seeking a temporary Customer Servcie Coordinator for an initial 4-week assignment, with possibility of extension.

Your new role

In this fast-paced role, you will be responsible for the provision of exceptional customer service. As the first point of contact for all enquiries, you will be processing work orders, answering customer queries and managing a high-volume inbox.

Key Accountabilities:

  • Responsible for resolution of customer enquiries in a timely manner
  • Communicating with customers via email and phone
  • Resolution or appropriate escalation of customer complaints
  • Work order processing and distribution, queries reporting and invoicing

To be considered you must have:

  • A commitment to delivering exceptional customer service
  • Highly developed communication skills (written and verbal)
  • Proven experience working in a customer support or service capacity
  • Intermediate skills in Microsoft Office- especially Excel

If you are passionate about customer service and you are looking for your next opportunity, please apply immediately. For more information, please contact Izabela Skrodzka at Momentum Consulting on 02 9267 8211 or izabela.skrodzka@momentumconsulting.com.au