Located in Kewdale, our Client is involved in the freight forwarding industry and is seeking a motivated Customer Service Consultant to join their friendly team on a permanent basis.

As the face of the company, your role will involve:

• Answering and directing phone calls and client communications
• Liaison with clients and provide information and assistance in relation to the company's product
• Entering bookings into the system in a timely manner
• Provision of quotations where required
• Liaison with other teams to ensure timely service delivery
• Resolution of any customer issues as required
• Ad-hoc duties where needed

To be successful in this role, you will have:

• Experience in a similar role
• Knowledge of freight forwarding - beneficial but not required
• Strong attention to detail
• Excellent communication skills
• Positive attitude and willingness to help others