About us

We're proudly partnering with a respected, long-standing provider of packaging and industrial solutions based in Malaga, WA, known for their quality products and strong customer relationships. As their business continues to grow, they're seeking a proactive and customer-focused Customer Service Officer to join their supportive team.

This is a fantastic opportunity to work with an established industry leader in a stable, full-time role where your communication skills and attention to detail will be truly valued.

Benefits

· Full-time, stable role with a well-established company

· Upto $62,000 per annum + 12% Super

· Supportive and friendly team environment

· On-the-job training provided

· Convenient Malaga location with free parking

· Monday to Friday hours: 7am-3pm - enjoy a healthy work/life balance

About the role

As a Customer Service officer, your responsibilities would include:

· Responding to customer enquiries via phone, email, and in person

· Processing quotes, orders, and invoices with accuracy

· Providing tailored product information and support

· Coordinating with internal teams to ensure smooth delivery and fulfilment

· Maintaining accurate customer records and order tracking

· Supporting front desk duties and general administration as needed

What You'll Bring

· Proven customer service or admin experience; manufacturing/distribution background highly regarded

· Eagerness to learn business operations with a confident, solution-focused mindset

· Excellent communication and relationship-building skills

· Strong attention to detail and accuracy in a fast-paced environment

· Proactive team player with a can-do attitude and solid work ethic

· Tech-savvy with confidence using Microsoft Office, Outlook, and internal systems

· must pass a pre-employment drug & alcohol test

How to Apply

To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency, or unrestricted work rights. If this sounds like you, click "Apply Now".

For any questions or a confidential discussion, feel free to reach out to: Contact Antony or Kelly on: (08) 6186 0327 or via email: momentumperth@momentumconsulting.com.au.

Momentum is extremely passionate about providing equal employment opportunity for all. We are committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.