About Us
A well-established and growing organisation within the manufacturing and supply sector, this business operates from a modern warehouse facility in Wetherill Park and is recognised for delivering high-quality products to its B2B customer base. The company continues to invest in its people, systems, and operations to support ongoing growth.
They are currently seeking a Customer Service Officer to support a profitable and expanding product division. This role will work closely with operations, supply chain, and customers to deliver a best-in-class service experience and ensure seamless end-to-end order support.
Benefits
Why would you work here?
- Stable, full-time opportunity in a growing business
- Hands-on training and support from experienced leadership
- Collaborative and down-to-earth team environment
- Exposure to supply chain, logistics and commercial operations
- Clear opportunity for long-term career development
About the Role
As a Customer Service Officer, you will be responsible for:
- Acting as the first point of contact for B2B customers
- Processing and tracking customer orders end-to-end
- Managing customer enquiries via phone, email and face-to-face
- Coordinating deliveries with warehouse and production teams
- Maintaining accurate records using an ERP system
- Supporting pricing, quotes and margin awareness
To Be Successful, You Will Possess the Following:
- Proven experience in a B2B customer service role
- Exposure to supply chain, logistics or warehouse-based environments
- Strong data entry skills and attention to detail
- Experience using ERP systems (D365 or similar highly regarded)
- Excellent communication and relationship-building skills
- A proactive, customer-first mindset
Momentum is innovative, results-driven and customer focused. Our experienced consultants go out of their way to deliver effective recruitment solutions for both clients and candidates. Whether it be one-off hires, bulk recruitment, onsite workforce management or large vendor management models, Momentum delivers.
How to Apply
To apply online, please click on the APPLY function.
To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency, or unrestricted work rights.
Alternatively, for a confidential discussion, please contact Steven Belletty on 02 9267 8211.
Momentum is extremely passionate about providing equal employment opportunity for all. We are committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.
